IT Services

Managed IT services are the bread & butter of most computer service shops. Those services are where the most markup on price can be made as well as creates an opportunity to generate monthly revenue. At NCSI we like to handle it a different way. We are not interested in locking your information or services down and want you to be in complete control of the services you need. We offer assistance with an array of IT service such as Data backups via internal and cloud mechanisms, Backup & Disaster Recovery, Network Security, IT consulting, Help Desk type Support, and software subscription setup. We take the approach that you should be in control and ownership of your online services & software while we offer services to get them setup on your accounts.

Data Backup

We can help get your home or business systems setup with either in-house or cloud backup systems. In-house backup requires the use of external storage media to house the backups, a swap out plan, and backup software installed on your system. Cloud data backup takes a different approach and relies on a strong internet connection to copy data from your PC onto servers over the internet. We prefer to assist in getting you setup on these cloud backup accounts so that you always maintain control and ownership.

Backup & Disaster Recovery

During the unfortunate event that an integral workstation is lost, hard drives fail, or other disaster strikes, we can help. We have an array of data recovery tools at our disposal as well we partner with Drive Savers, which is one of the leading data recovery companies in the USA. Calling back on our data backup options we can use those backups to assist in recovering data and getting you back up & running as quickly as possible.

Network Security

Home and small businesses should both be concerned about network security. The easiest way to start getting your network revamped is to ditch old out dated equipment in place of modern secured devices like business class security focused routers. We can assist in doing an evaluation, consultation, and install the proper network equipment for your specific needs. When it comes to small business networks, there is no greater importance than to ensure you have proper equipment in place as the number one blockage to internet intruders.

IT Consulting

We offer our expertise and knowledge as a service! Are you looking to get a new PC at home for gaming, or a new workstation/Server setup at your small business office? We can sit down and discuss what your needs are, what we think will work best for you, and get the right setup figured out. Knowing that you’re working with experienced technicians and getting the proper system for what your situation demands, is priceless. Our focus is on home & small businesses with less than 20 employees as that will allow us to give more dedicated care & faster action to supplying the demand.

Help Desk Support

Smiling Person Talking through Headphones

We believe in offering support & service as it is needed. No monthly or annual service contracts, if you need support just call and we are here. As part of our methods for providing PC service, the help desk style support where we function the same as an in-house IT staff, allows us to give the help needed as needed at a cost that is reasonable and only what you need.

Software Subscription Setup

This service ties back into how we like to operate our services by keeping you in control of your subscriptions. Whether it be an office suite, accounting, or tax software we can assist in getting it installed and setup ready to use. The best part is that you’re in total control of the ownership of that software and not reliant on a 3rd party to keep and bear the account information or login credentials.